Background:
The System Support Technician is responsible for assisting in managing a virtualized hyper-converged environment running on VMware and VSAN and OS administration of Windows. The commitment also involved monitoring the Hardware, HDD spacing, Memory allocation, maintenance, monitoring, patching, and upgrading the servers. He/she is responsible for the Server power backup infrastructure which includes the management of UPS's and coordination of generator maintenance.
In addition to the responsibilities listed above, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including provisioning of servers, memory, and HDD space allocation, according to the customer requirement and standards.
Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.
Person Specification:
Essential:
- A Bachelor's degree in Computer Science, Information Systems, Cyber
Security, or Information Technology.
- Microsoft Certified: Windows Server Hybrid Administrator Associate
(Modern equivalent replacement for the retired MCSA Windows Server
certification).
- Minimum of 2 years of experience in the IT sector, with at least 1 year
actively managing Microsoft server architectures.
- Prior hands-on experience working with Microsoft Windows Server
2016/2019/2022, enterprise-level data backup technologies, and event/log
management infrastructure.
- Fundamental operational understanding of modern software systems,
hardware computing, and enterprise network architectures.
- Direct experience working with Server Access Monitoring and
infrastructure observability software.
- Excellent professional customer service and technical communication
skills.
- Demonstrated ability and prior knowledge in maintaining clear technical
documentation and system logs.
Desirable:
- CompTIA Server+ or VMware Certified Technical Associate (VCTA - Data
Center Virtualization)
- Active technical certifications from other reputable IT enterprise
vendors (e.g., Cisco, Veeam, AWS).
- Proven experience in managing IT assets, hardware inventories, and
life-cycle auditing.
- Solid conceptual understanding of core system-related network protocols
(TCP/IP, DNS, DHCP, LDAP, RDP).
Salary: FJD30,720 gross per annum plus superannuation
To explore the post further or for any queries you may contact:
Application Details
All applications are to include:
• A letter
of application addressing each of the criterion listed under the Person
Specification more specifically the Essential and
Desirable criteria. This application letter will form
the main basis for shortlisting. Failure to provide
the application letter will result in
your application not being considered.
• A detailed CV with three referees full
contact details (telephone numbers and email addresses).
Candidate should state their relationship with each referee (e.g. line
manager, former postgraduate supervisor).
• Copies of academic transcripts
and certificates that are of relevance to the qualification requirements
of the advertised position.
All applications must be submitted online using the University’s online
job applications system which can be accessed at this address:
https://careers.fnu.ac.fj . Applications sent via email or manually for all positions will not be
accepted.
Should
you have any queries on the advertised opportunity or face difficulty in
submitting the application online, please email the following:
1. HR Partner (email ID stated in the advertisement): For any queries regarding the advertised position.
2. hrat@fnu.ac.fj : For any assistance with the online application or technical issues.
Please note that only shortlisted candidates will be contacted. If you
have not been contacted by Fiji National University, then your application has
not been successful.
FNU is an equal opportunity employer. Preference is given to applicants holding Fiji citizenship. International applicants may be considered.