Background: 

The primary role of the incumbent is to perform the day-to-day business of the department. The incumbent is expected to manage all grievances received by the Office of the Registrar and perform all tasks assigned to him/her by the immediate supervisor. The role of the Senior Specialist – Student Grievance is to engage in all departmental operations and activities and ensure that every task is performed with high efficiency and accuracy. The incumbent should be aware of all processes and procedures of the department and grievance management to advise, guide and support the Registrar and the Manager with all matters relating to student grievances. The position holder will coordinate with FNU Colleges to maintain up-to-date grievance cases and will also be responsible for maintaining the accuracy of grievance sections data and information. 

Person Specification: 

Essential:

• Bachelor’s degree in Law from a recognized university
• Professional Diploma in Legal Practice (PDLP) or Graduate Diploma in Legal Practice (GDLP).
• 5 years of relevant work experience 

Desirable:

• Experience working in the higher education sector or a similar regulatory environment would be of added advantage.

Salary: FJD 50,789.00 gross per annum plus superannuation

To explore the post further or for any queries you may contact:

Application Details

All applications are to include:
 
• A letter of application addressing each of the criterion listed under the Person Specification more specifically the Essential and Desirable criteria. This application letter will form the main basis for shortlisting. Failure to provide the application letter will result in your application not being considered. 

• A detailed CV with three referees full contact details (telephone numbers and email addresses). Candidate should state their relationship with each referee (e.g. line manager, former postgraduate supervisor). 

• Copies of academic transcripts and certificates that are of relevance to the qualification requirements of the advertised position.

All applications must be submitted online using the University’s online job applications system which can be accessed at this address: https://careers.fnu.ac.fj .

Applications sent via email or manually for all positions will not be accepted.

Should you have any queries on the advertised opportunity or face difficulty in submitting the application online, please email the following:

1. HR Partner (email ID stated in the advertisement): For any queries regarding the advertised position.
2. hrat@fnu.ac.fj : For any assistance with the online application or technical issues.


Please note that only shortlisted candidates will be contacted. If you have not been contacted by Fiji National University, then your application has not been successful.

FNU is an equal opportunity employer. Preference is given to applicants holding Fiji citizenship. International applicants may be considered.